Professional & User Ratings 2025
Even with the work to answer the situation, the gamer don’t respond to the texts, leading us to refute the newest ailment. The gamer away from Sweden got educated issues with account verification during the the new local casino. We had offered suggestions about the necessity of KYC and you can expected to get more details about the new documents submitted. Although not, on account of deficiencies in reaction regarding the player, we had been not able to stick to the analysis and had in order to deny the fresh ailment. The gamer away from Sweden, a regular during the LeonBet, had transferred €3500 and you can acquired €19275. Even with are a verified customers that have previous simple distributions, he previously knowledgeable delays inside choosing his winnings.
He’d called assistance but acquired no assistance, trusting the brand new casino are violating responsible playing laws and you can leon bookmaker looked for a great reimburse away from his currency. The challenge stayed unresolved since the Issues Party indicated that rather than sufficient proof the brand new thinking-different request, the newest criticism might possibly be signed. Our casino now offers an alive speak option, rendering it possible for people to view support service. The newest alive talk are run on a bot but there is a substitute for consult with customer care if your bot does not reply to your inquiries.
Leon bookmaker | Traveling in the Chișinău
Up coming, come across your favorite strategy, input the total amount, and you will finish the put process. To get hold of customer support, your click the eco-friendly icon on the bottom-right place of your own webpage. Next, discover the ‘Message’ button to talk to the assistance robot. The ball player away from Germany provides acquired a prize, although not, she don’t withdraw the newest profits.The ball player affirmed she received the woman profits.
The newest casino answered and reported that the explanation for blocking the brand new membership are inconsistencies regarding the player’s personal information for their fee strategy. The ball player is requested to contact customer care therefore the info might possibly be upgraded. Following this, the ball player avoided answering the texts, so that the ailment are rejected. The player asked that complaint getting reopened, therefore we made an effort to contact the newest gambling establishment once again.
User face delayed confirmation procedure and you may membership limits.
After signing up for your bank account, you can deposit instantaneously. Although not, you will simply have the ability to cash out just after publishing verification documents. You could upload the newest files when you go to your bank account, hitting setup, and you can looking for verification.
The player out of India faced issues with a couple of latest dumps away from five-hundred and you will one thousand, which in fact had perhaps not become credited in order to his gambling establishment membership even with being deducted away from their lender. Frustrated with having less customer support help, he shown frustration to the problem, when he forgotten possible winnings to the numerous bets through that months. The fresh Grievances People informed the gamer to contact their fee supplier for further research and fill out fee confirmations on the local casino. Yet not, because of the player’s not enough reaction, the brand new problem are sooner or later refused. The player out of Greece had had things withdrawing 597 euros from an internet casino.
The ball player of Greece have an issue with a specific online game to the Leon Gambling enterprise. After playing more than 2 hundred euros to your ‘Rise from Olympus’ and ‘Rise out of Olympus 100’, he failed to get any earnings. We’ve finalized which complaint according to the user’s direct request. Casino Expert, will bring a patio to own users in order to rate web based casinos and you may show the viewpoints, views, and you will user experience. Depending on the newest gathered study, we compute an overall total member fulfillment rating one differs from Dreadful to help you Advanced.
Despite numerous relationships that have customer support, the problem had remained unsolved. We had tried to browse the the brand new criticism, asking the player for further details. Yet not, considering the player’s insufficient a reaction to our concerns, we had been unable to proceed with the study together with in order to refuse the new problem. The gamer of Germany stated that the newest gambling establishment unjustifiably signed its account on account of a reduced response. The gamer got currently completed the brand new confirmation techniques however, is actually continually required a lot more documents. The fresh casino agreed to give another opportunity for movies confirmation.
Player enjoy delayed distributions immediately after verification.
The situation that have commitment points was due to a supervision along with been solved. The gamer had expected to close the way it is since the his account was confirmed as well as the problem with support points was sorted. We’d refused the brand new criticism as per the user’s direct request. The ball player out of Ukraine got deposited $step one,243 to the their casino membership however, are unable to withdraw his winnings since the merely withdrawal means, Webmani, are banned inside Ukraine.